Privacy Policy

1. Interpretation and Definitions

1.1 Interpretation

Words with capitalized initial letters have meanings defined in this Privacy Policy. These definitions apply whether the words appear in singular or plural form.

1.2 Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created by you to access and use the Curvy Missfits Closet Marketplace.

  • Affiliate means any entity that controls, is controlled by, or is under common control with The Black Lotus Bodycare Company Inc.

  • Business refers to The Black Lotus Bodycare Company Inc., which owns and operates Curvy Missfits Closet and determines how personal information is collected, used, disclosed, and protected.

  • Company, we, us, or our refers to The Black Lotus Bodycare Company Inc., operating the Curvy Missfits Closet Marketplace.

  • Cookies are small files stored on your device that help improve your browsing experience, remember preferences, enhance security, and analyze how our Services are used.

  • Country refers to Canada.

  • Device means any internet-connected device used to access our Services, including computers, smartphones, tablets, and similar devices.

  • Marketplace means the Curvy Missfits Closet online platform where buyers, sellers, vendors, and approved service offerings connect.

  • Personal Data means any information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.

  • Processing means any operation performed on Personal Data, including collecting, recording, organizing, storing, updating, using, sharing, transferring, protecting, or deleting that information.

  • Service means the Curvy Missfits Closet Marketplace, including our website, marketplace features, user accounts, messaging tools, listing services, Community Boutique services, vendor opportunities, and any related services we provide.

  • Service Provider means any trusted third party that performs services on our behalf, including payment processors, authentication providers, hosting providers, mapping services, analytics providers, communication platforms, and other technology partners necessary to operate our Services.

  • Third-Party Services means external products, platforms, software, or services that integrate with or support our Marketplace.

  • Usage Data means information collected automatically when you access or use our Services, including browser type, device information, IP address, pages visited, time spent on pages, interactions with features, and other diagnostic information.

  • Website means the Curvy Missfits Closet Marketplace located at https://www.curvymissfitscloset.com.

  • You, your, or User means any individual or business accessing or using our Services, including buyers, sellers, vendors, applicants, visitors, and anyone interacting with the Marketplace.

2. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we collect, use, or protect your data, we're here to help.

You can contact us using any of the following methods:

Curvy Missfits Closet
A marketplace operated by The Black Lotus Bodycare Company Inc.

Email: contact@curvymissfitscloset.com

Website: https://www.curvymissfitscloset.com

You may also contact us through the Contact page available on our website.

We will make reasonable efforts to respond to privacy-related inquiries as promptly as possible.

Collecting and Using Your Personal Data

Curvy Missfits Closet collects personal information to provide, operate, maintain, improve, secure, and support our Marketplace and related Services. The information we collect depends on how you interact with us, whether you browse the Marketplace, create an account, buy or sell items, create listings, communicate with other users, apply to become a vendor, use the Curvy Missfits Community Boutique, purchase CMC Listing Services, participate in promotions, or otherwise interact with our platform and Services.

We collect information directly from you, automatically through your use of our Services, through your activity within the Marketplace, and from trusted third-party service providers that help us operate, secure, and improve our platform.

Account Information

When you create or manage an account, we may collect information including:

  • First and last name
  • Email address
  • Display name or shop name
  • Password (stored in encrypted form through our authentication provider)
  • Profile photo
  • Biography or profile description
  • Phone number (if provided)
  • City, province, state, region, or country
  • Shipping, pickup, and return information
  • Account preferences and settings
  • Marketplace-generated User ID
  • Login method, such as email/password or Google Sign-In (where available)
  • Account approval, verification, and administrative records related to your Marketplace account

Some profile information, such as your display name, profile photo, biography, shop information, listings, and reviews, may be visible to other users or to the public depending on your account settings and Marketplace activity. Other account information remains private and is accessible only to you, Curvy Missfits Closet, Sharetribe, and authorized Service Providers that assist us in operating, securing, and supporting the Marketplace.

Marketplace Activity

As you use the Curvy Missfits Closet Marketplace, we collect information related to your activity on our platform. This information helps us facilitate transactions, provide customer support, improve the Marketplace, maintain community standards, and protect the security and integrity of our Services.

Marketplace activity information may include:

  • Listings you create, edit, or remove
  • Listing photos, descriptions, pricing, categories, sizing, and item details
  • Purchases and sales completed through the Marketplace
  • Shipping and pickup preferences
  • Order and transaction history
  • Messages exchanged through the Marketplace, where applicable
  • Reviews and ratings submitted by buyers and sellers
  • Favorites, saved items, or wish lists, where available
  • Reports of prohibited items, inappropriate content, or suspected policy violations
  • Customer support requests and related communications
  • Applications submitted for the Curvy Missfits Community Boutique, CMC Listing Services, vendor opportunities, promotions, or other Marketplace programs

Some Marketplace activity, including listings, shop names, profile information, reviews, and other content you choose to publish, may be publicly visible to other users or visitors. Other Marketplace activity is kept private and is accessible only to you, Curvy Missfits Closet, Sharetribe, and authorized Service Providers when necessary to operate, maintain, secure, or support the Marketplace.

Payment and Transaction Information

When you make a purchase, sell an item, or use paid services through Curvy Missfits Closet, we collect and process the information necessary to complete, manage, and support your transactions.

Payment and transaction information may include:

  • Purchase and order details
  • Transaction history
  • Payment status
  • Refunds, cancellations, and dispute information
  • Shipping or pickup selections
  • Seller payout information
  • Billing information, where applicable
  • Transaction identification numbers
  • Marketplace fees, commissions, taxes, and other applicable charges

Payments are securely processed through our third-party payment service providers, including Stripe. Curvy Missfits Closet does not collect, store, or have access to your complete payment card details or other sensitive payment credentials. Payment information is collected, processed, and protected in accordance with the privacy and security practices of our payment service providers.

We use payment and transaction information to:

  • Process purchases and payments
  • Facilitate seller payouts
  • Provide customer support
  • Detect and help prevent fraud or unauthorized activity
  • Comply with applicable legal, tax, and financial obligations
  • Maintain accurate business and accounting records
  • Improve and support the operation of the Marketplace and our Services

Communications

When you communicate with Curvy Missfits Closet or use communication features available through the Marketplace, we may collect and process information related to those interactions.

Communication information may include:

  • Messages sent through the Marketplace, where available
  • Emails sent to or received from Curvy Missfits Closet
  • Customer support requests and inquiries
  • Feedback, surveys, testimonials, and reviews
  • Responses to promotions, contests, or special events
  • Records of communications regarding transactions, disputes, or policy violations

We use this information to:

  • Respond to your questions and requests
  • Provide customer support
  • Facilitate Marketplace transactions and communications
  • Resolve disputes and investigate reported issues
  • Improve our Services and user experience
  • Send important service-related notices, account updates, and security notifications
  • Communicate with you about promotions, new features, events, or other information you have agreed to receive

We retain communication records only for as long as reasonably necessary to provide our Services, meet legal obligations, resolve disputes, enforce our policies, or protect the security and integrity of the Marketplace.

Information Collected Automatically

When you access or use Curvy Missfits Closet, certain information is collected automatically to help us operate, maintain, improve, and secure the Marketplace.

Automatically collected information may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • General geographic location based on your IP address
  • Date and time of your visit
  • Pages viewed and features accessed
  • Referring website or link
  • Session duration and navigation activity
  • Diagnostic information, error reports, and performance data
  • Cookie and similar technology information

We use this information to:

  • Operate and maintain the Marketplace
  • Improve website performance and user experience
  • Monitor the security and integrity of our Services
  • Detect, investigate, and prevent fraud, abuse, unauthorized access, and other harmful activity
  • Analyze Marketplace usage and trends
  • Troubleshoot technical issues and improve functionality
  • Comply with applicable legal and regulatory requirements

Some of this information is collected through cookies and similar technologies. For more information about our use of cookies, please refer to the Cookies section of this Privacy Policy.

Information from Third-Party Services

To operate and improve the Curvy Missfits Closet Marketplace, we work with trusted third-party service providers that help deliver our Services. These providers may collect, process, or receive certain Personal Data only as necessary to perform services on our behalf.

Our third-party service providers may include:

  • Sharetribe, our Marketplace platform provider
  • Stripe, for payment processing and seller payouts
  • Google, for authentication and sign-in services
  • Amazon Web Services (AWS), which hosts the Marketplace infrastructure
  • Mapbox, to support location-based and pickup features
  • Email and communication service providers
  • Website hosting, security, analytics, and technical support providers

These third-party providers process Personal Data in accordance with their own privacy policies, contractual obligations, and applicable privacy laws. We encourage you to review the privacy policies of any third-party services you choose to use in connection with the Marketplace.

Curvy Missfits Closet shares only the information reasonably necessary for these providers to perform the services they have been engaged to provide. We do not sell your Personal Data to third parties.

How We Use Your Personal Information

Curvy Missfits Closet uses Personal Data to operate, maintain, improve, protect, and grow our Marketplace and related Services. We collect only the information reasonably necessary to provide our Services, fulfill our legal obligations, and enhance the experience of our users.

We may use your Personal Data to:

  • Create, manage, and maintain your Marketplace account
  • Process purchases, sales, payments, refunds, and seller payouts
  • Facilitate communication between buyers, sellers, vendors, and Curvy Missfits Closet
  • Verify user accounts and help maintain the safety and integrity of the Marketplace
  • Provide customer support and respond to inquiries
  • Operate, improve, personalize, and develop our Marketplace and Services
  • Detect, investigate, and help prevent fraud, unauthorized activity, prohibited items, security incidents, and other violations of our policies
  • Analyze Marketplace usage, performance, and trends
  • Comply with applicable laws, regulations, legal requests, and financial reporting obligations
  • Send important service announcements, security updates, and administrative communications
  • Send promotional or marketing communications where you have provided your consent or where permitted by applicable law
  • Enforce our Terms of Service, Marketplace policies, and other legal agreements
  • Protect the rights, property, safety, and security of Curvy Missfits Closet, our users, and the public

We will not use your Personal Data for purposes that are incompatible with those described in this Privacy Policy unless we obtain your consent or are otherwise permitted or required to do so by applicable law.

Retention of Your Personal Data

Curvy Missfits Closet retains Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our Services, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and protect the security and integrity of the Marketplace.

The length of time we retain information depends on the type of information, the purpose for which it was collected, and any applicable legal, accounting, tax, or regulatory requirements.

For example, we may retain information related to:

  • User accounts
  • Marketplace listings
  • Purchases and sales
  • Transaction and payment records
  • Customer support communications
  • Reviews and ratings
  • Security logs and fraud prevention records
  • Legal claims, disputes, and investigations

If you close your account or request that your Personal Data be deleted, we will take reasonable steps to delete or anonymize your information where appropriate. However, we may retain certain information where required or permitted by law, to comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud, protect the Marketplace, or maintain legitimate business records.

When Personal Data is no longer required for these purposes, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our data retention practices.

Transfer of Your Personal Data

Curvy Missfits Closet may process or transfer your Personal Data to trusted Service Providers and technology partners that help us operate the Marketplace. These providers may be located in Canada or in other countries where they maintain facilities or provide services.

As a Sharetribe-powered Marketplace, certain Personal Data may be securely processed and stored using Amazon Web Services (AWS) infrastructure located in Ireland (EU-west-1) and by other authorized Service Providers that support the operation of the Marketplace.

Whenever Personal Data is transferred outside your province, state, or country of residence, we take reasonable steps to ensure appropriate safeguards are in place to protect your information. We work only with trusted Service Providers that are contractually obligated to maintain appropriate privacy, confidentiality, and security standards in accordance with applicable privacy laws.

By using Curvy Missfits Closet and providing your Personal Data, you acknowledge that your information may be transferred to, processed, or stored in jurisdictions outside your place of residence where privacy laws may differ from those in your jurisdiction. We will take reasonable measures to ensure your Personal Data continues to receive an appropriate level of protection.

Disclosure of Your Personal Data

Curvy Missfits Closet may share Personal Data only when necessary to operate the Marketplace, provide our Services, comply with legal obligations, protect our users, or support our legitimate business operations.

We may disclose Personal Data to:

  • Trusted Service Providers that help us operate, maintain, secure, and improve the Marketplace
  • Payment service providers, such as Stripe, to process payments and seller payouts
  • Sharetribe, our Marketplace platform provider
  • Technology providers that support authentication, hosting, mapping, communications, analytics, or other Marketplace functions
  • Professional advisors, including legal, accounting, insurance, or financial advisors, where necessary
  • Government authorities, regulators, law enforcement agencies, or courts when required or permitted by applicable law
  • Successors or purchasers in connection with a merger, acquisition, financing, corporate reorganization, or sale of all or part of our business

We may also disclose Personal Data when we believe it is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or lawful requests
  • Enforce our Terms of Service, Marketplace policies, or other legal agreements
  • Detect, investigate, or prevent fraud, security incidents, prohibited activities, or violations of our policies
  • Protect the rights, property, safety, and security of Curvy Missfits Closet, our users, or others

Curvy Missfits Closet does not sell your Personal Data to third parties. We share Personal Data only as described in this Privacy Policy or with your consent where required by applicable law.

Security of Your Personal Data

Curvy Missfits Closet is committed to protecting the security of your Personal Data. We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

These safeguards may include:

  • Secure Marketplace infrastructure provided through Sharetribe
  • Secure payment processing through trusted third-party payment providers
  • Encrypted authentication and login processes, where applicable
  • Access controls that limit Personal Data to authorized personnel and Service Providers who require access to perform their responsibilities
  • Ongoing monitoring and security practices designed to help protect the integrity of the Marketplace

While we take reasonable steps to safeguard your Personal Data, no method of transmitting information over the Internet or storing electronic information is completely secure. As a result, we cannot guarantee the absolute security of your Personal Data.

If we become aware of a security incident affecting your Personal Data, we will take appropriate steps to investigate the incident, reduce potential risks, and provide any notifications required by applicable law.

Children's Privacy

Curvy Missfits Closet is intended for individuals who have reached the age of majority in their province, state, or country of residence, or who otherwise have the legal capacity to enter into binding agreements under applicable law.

Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Data from children under 13 years of age. If we become aware that Personal Data has been collected from a child under 13 without appropriate parental or legal guardian consent, we will take reasonable steps to delete that information.

If you are a parent or legal guardian and believe that your child has provided Personal Data to Curvy Missfits Closet, please contact us using the information provided in the Contact Us section of this Privacy Policy.

If applicable law in your jurisdiction requires a higher minimum age for the collection or processing of Personal Data, we will comply with those legal requirements.

Your Privacy Rights

Depending on your province, state, country, or other applicable jurisdiction, you may have certain rights regarding your Personal Data.

These rights may include the right to:

  • Request access to the Personal Data we hold about you
  • Request correction of inaccurate or incomplete Personal Data
  • Request deletion of your Personal Data, where permitted by applicable law
  • Request that we restrict or limit certain processing of your Personal Data
  • Object to certain uses of your Personal Data where permitted by law
  • Withdraw your consent where we rely on your consent to process your Personal Data
  • Request a copy of certain Personal Data you have provided to us, where applicable
  • Lodge a complaint with the appropriate privacy or data protection authority if you believe your privacy rights have been violated

Please note that these rights are not absolute and may be subject to legal exceptions, verification of your identity, or other applicable legal requirements.

To exercise your privacy rights or submit a privacy-related request, please contact us using the information provided in the Contact Us section of this Privacy Policy. We may request additional information to verify your identity before processing your request.

We will respond to privacy requests within the timeframes required by applicable law.

Links to Other Websites

Our Services may contain links to websites, applications, or services operated by third parties that are not owned or controlled by Curvy Missfits Closet.

If you click on a third-party link, you will be directed to that third party's website or service. We encourage you to review the privacy policy and terms of service of every website or service you visit.

Curvy Missfits Closet has no control over, and assumes no responsibility for, the privacy practices, content, security, or policies of any third-party websites, applications, products, or services.

The inclusion of a link to a third-party website or service does not imply our endorsement of that website, its content, or its privacy practices unless expressly stated.

Changes to This Privacy Policy

Curvy Missfits Closet may update this Privacy Policy from time to time to reflect changes to our Services, legal requirements, technology, business practices, or other operational needs.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy. If we make material changes that significantly affect how we collect, use, or disclose your Personal Data, we may also provide additional notice where appropriate, such as through our Marketplace, by email, or by other reasonable means.

Your continued use of the Services after any updated Privacy Policy becomes effective constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Data.

Last Updated

Last Updated: July 23, 2026